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GDPR

GDPR

For the purpose of Data Protection Legislation, where personal data is provided directly to Perfect Body & Heart Cafe Ltd through use of the Website, email, or other means Perfect Body & Heart Café Ltd will be a data controller (as defined in the Data Protection Legislation) of such information. Where Perfect Body & Heart Café Ltd is provided with information only for the purpose of performing a contract or where Perfect Body & Heart Cafe Ltd cannot determine the use of such information, Perfect Body & Heart Cafe Ltd will be data processor (as defined in the Data Protection Legislation) of such information.
Perfect Body & Heart Café Ltd may collect, use, store and transfer different kinds of personal data about you Perfect Body & Heart Café Ltd which have grouped together as follows:
• Identity Data including names, username or similar identifier, title, job title, directorships.
• Contact Data including billing address, delivery address, email address and telephone numbers.
• Financial Data including bank account and payment card details.
• Transaction Data including details about payments to and from you and other details of products and services you have purchased from Perfect Body & Heart Café Ltd.
• Usage Data including information about how you use Perfect Body & Heart Café Ltd’s Services or submit an enquiry or query through the Websites.
• Marketing and Communications including your preferences in receiving marketing or surveys from us and our third parties and your communication preferences.
• Additional Information including additional information you chose to provide to us.
Unless you provide such information to us to customise the service we may provide to you, Perfect Body & Heart Café Ltd does not process any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor does Perfect Body & Heart Café Ltd collect any information about criminal convictions and offences.
3. If you fail to provide personal data
Where you fail to provide personal data when requested, Perfect Body & Heart Café Ltd may not be able to perform the contract it has or is trying to enter into. In this case, Perfect Body & Heart Café Ltd may have to cancel the Services but we will notify you if this is the case at the time.
4. How is your personal data collected?
Perfect Body & Heart Café Ltd use different methods to collect personal data from and about you including through:
• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, e-mail or otherwise. This includes personal data you provide when you:
o apply for the Services;
o give us some feedback or complete a survey;
o request marketing to be sent to you; or
o create an account on our Websites.
5. Purposes for which Perfect Body & Heart Café Ltd will use your personal data
Set out below is a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact or perfectbodyltd@gmail.com or perfectbody@heartcafe.life COOKIE POLICY
Sections

What are cookies and how do we use them?

How long do cookies last?

What types of cookies are used on this site?

What about third party cookies?

How to control and delete cookies

Changes to our use of cookies

Contact information

What are cookies and how do we use them?

Like most websites you visit, our website (“site”) uses cookies and other similar technologies to distinguish you from other users of our site and to store and manage user preferences, deliver targeted advertising, enable content, and gather analytic and user data, for example. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website or embedded in a web page. Cookies may then be sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and to remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time.

Where possible, security measures are set in place to prevent unauthorised access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorised service providers have access to cookie data.

We rely on your consent to use certain types of cookies (except “strictly necessary cookies”, as described below). You can refuse cookies at any time by changing your settings while entering a website, referring to the Consent Portal or changing the cookie settings in your browser.

You can find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, at https://www.aboutcookies.org/ and http://www.youronlinechoices.eu./.

Web beacons

Web beacons (also known as internet tags, pixel tags and clear GIFs) are typically transparent graphic images placed on a site or email. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We may use beacons to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page.

IP addresses and URLs

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the internet. When you visit our sites, we may view that IP address of the device that you use to connect to the internet using a web beacon. We use this information to determine the general physical location of the device and understand from what geographic regions our site visitors come. We may use this information to change the way we present our sites to you to enhance your visit.

A URL (uniform resource locator) is a unique identifier or address for each resource on the internet, in effect it is the address for the web page that you are visiting. We will use this information to see which sites and pages are visited and the way that you navigate through our site.

How long do cookies last?

We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these technologies if your device allows this. You can manage your cookies and your cookie preferences in your browser or device settings.

What types of cookies are used on this site?

We use different types of cookies on our sites. Although they mainly work in the same way there are some differences:

Strictly necessary cookies - These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. May be session or persistent cookies.

Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies may be provided by our third party analytic provider but are only used for purposes related to our sites. May be session or persistent cookies.

Functionality cookies - These are used to recognise you and choices you make when you return to our website. This enables us to enhance and personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). In addition, cookies may allow some website embedded functionalities (for example, displaying YouTube videos) to work properly. May be session or persistent cookies.

Social Media/Sharing cookies - Our website may include some social media features, such as the Facebook “Like” button, the Twitter “Tweet” button, the LinkedIn “Share” button and so on. These features may collect your IP address, which page you are visiting on our website, and may set a cookie or employ similar technologies to enable the feature to function properly. Social media features are either hosted by a third party or directly on our website. We have no control over how the social networks may collect and use your personal information and their use is subject to the social network’s own privacy policy. May be session or persistent cookies.

Targeting/Re-targeting cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose. May be session or persistent cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the Consent Portal.
What about third party cookies?

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How to control and delete cookies

When you first use our website, you will see a “pop up” cookies notice.

By using this website after accepting the cookies notice, or by browsing our website after you have been presented with this notice, you agree to us placing cookies on your device in accordance with the terms of this Cookies Policy.

The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device. If you do not consent to our use of any of the cookies listed above, please disable them following the below instructions so that cookies from this website cannot be placed on your device.

In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, you can visit https://www.attacat.co.uk/resources/cookies/how-to-ban for more information on how to manage cookies. However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost.

In addition, disabling a cookie or category of cookie does not delete the cookie from your device; you will need to do this yourself from within your browser.

Changes to our use of cookies

Any changes to our use of cookies for this website will be posted here or on the Consent Portal and, if necessary, signposted from our web pages highlighting any changes.

Contact Information

If you have any queries in relation to this notice or our use of cookies, please contact us at:

PrivacyOffice@rb.com
You may also write to us at:


RB Global Privacy Office
Turner House
103-105 Bath Road
Slough
SL1 3UH


if you need details about the specific legal basis we are relying on to process your personal data.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer or member and verify your
identity when using log-ins (a) Identity
(b) Contact Performance of a contract
To process and deliver the Services including:
(a) Managing payments and charges
(b) Collecting and recovering money owed to us
(c) Contacting you and corresponding about the Services
(d) to provide support to the services (a) Identity
(b) Contact
(c) Financial
(d) Transaction Performance of a contract Necessary for
our legitimate interests (to recover debts due to us)
To respond to queries and enquiries (a) Identity
(b) Contact Legitimate interests (to offer similar services or offers)
To undertake any marketing to you (a) Identity
(b) Contact Legitimate interests (to offer similar services or offers)
Business Performance – To manage our business performance
and assess client satisfaction and improvement to our Services (a) Identity Data
(b) Individual Data Legitimate interests (to improve the services we provide)
Events – To enable us to provide events to you which take
into consideration your preferences (a) Identity Data
(b) Individual Data
(c) Event Data Legitimate interests (to tailor events)
Consent
6. Change of purpose
Perfect Body & Heart Café Ltd will only use your personal data for the purposes for which it was collected for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact perfectbody@heartcafe.life.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
7. How your personal data may be shared
Personal data that Perfect Body & Heart Café Ltd collects in accordance with this Privacy Policy, may be shared as follows:
• with third party consultants selected by Perfect Body & Heart Café Ltd, such as survey providers, product checkers and logistic companies;
• with other international Perfect Body & Heart Café Ltd member organisations;
• where information is shared through public platforms in accordance with the provision of the services such as Coupon Issuer services;
• with marketplaces such as Amazon;
• where is Perfect Body & Heart Café Ltd under a duty to disclose your personal data to comply with any legal obligation, or to enforce or apply Perfect Body & Heart Café Ltd terms and conditions and other agreements;
• with third party debt recovery agencies;
• to protect the rights, property, or safety of Perfect Body & Heart Café Ltd and its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and for compliance with laws; and
• with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
8. How Perfect Body & Heart Café Ltd stores personal data
For secure storage, Perfect Body & Heart Café Ltd ensures that it stores your personal data within the UK.
Perfect Body & Heart Café Ltd may share your personal data with some third parties who are based outside the EEA. In this case, Perfect Body & Heart Café Ltd will ensure that the appropriate security measures and processing provisions are in place to protect your personal data. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
9. Personal Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we keep personal data in accordance with our internal retention procedures, which are determined in accordance with our regulatory obligations and good practice. These retention periods depend on the nature of the information, and are subject to change. If you have any questions in this regard, please contact us using the details below.
10. Your Rights
Under certain circumstances, you have rights under Data Protection Legislation in relation to your personal data. These include the right to:
• request access to your personal data;
• request correction of your personal data;
• request erasure of your personal data;
• object to processing of your personal data;
• request restriction of processing your personal data;
• request transfer of your personal data; and
• right to withdraw consent.
To exercise any of the above rights please email your request to: perfectbody@heartcafe.life.
Where you exercise your right to erasure or where information is deleted in accordance with Perfect Body & Heart Café Ltd’s retention policy, please note that after the deletion of your personal data, it cannot be recovered, so if you require a copy of this personal data, please request this during the period Perfect Body & Heart Café Ltd retains the data.
11. Children
The Website is not intended for children. Perfect Body & Heart Café Ltd will not knowingly collect any personal data from persons under the age of 18 and will immediately delete any such data subsequently so determined.
12. Complaints
If you would like to make a complaint in relation to how Perfect Body & Heart Café Ltd may have stored, used or processed your personal data, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Perfect Body & Heart Café Ltd would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to this Privacy policy and your duty to inform us of changes
As and when necessary, changes to this privacy policy we will posted here. Where changes are significant, we may also email all our registered users with the new details, and where required by law, will we obtain your consent to these changes.
This Privacy Policy was last updated on 27 April 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
13. Questions and Contact information
For any questions or for further information, please contact: perfectbody@heartcafe.life.